Your privacy matters to us. This Privacy Policy explains how Holey Ballz Indoor Pickleball & Events Center collects, uses, shares, and protects your information when you visit our website, contact us, sign up for emails, or interact with our services.
This website is operated by Holey Ballz Indoor Pickleball & Events Center (“Holey Ballz,” “we,” “our,” or “us”).
Business Address:
190 Thomas Industry Way, Saint Augustine, FL 32095
Phone:
(904) 481-0414
Email:
info@holeyballz.com
We may collect information you provide directly to us, information collected automatically through the website, and information received through third-party tools or platforms connected to our services.
We may receive information from third-party platforms or service providers used in connection with our business, including services related to email marketing, analytics, advertising, reservations, memberships, event registration, payment processing, and customer communications.
We may use your information to:
When you submit a form on our website, sign up for updates, or otherwise contact us, we collect the information you choose to provide so we can respond to your inquiry and communicate with you about memberships, events, reservations, promotions, or other services.
We may use Mailchimp to manage email newsletters, promotional communications, and subscriber lists. If you subscribe to our emails, your information may be stored and processed through Mailchimp in accordance with their applicable privacy practices.
By submitting your information, you consent to being contacted by us by email, phone, or other reasonable means related to your inquiry. You may opt out of promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Our website may use cookies, pixels, tags, and similar technologies to improve functionality, remember preferences, analyze traffic, and better understand how visitors use our website.
We use Google Analytics to collect information about how visitors interact with our website. This may include pages viewed, time spent on the site, device information, browser information, and traffic sources. This helps us improve website performance and user experience.
We may also use the Meta Pixel to better understand website activity, measure advertising performance, and help deliver relevant ads and marketing through Meta platforms such as Facebook and Instagram.
These tools may collect information through cookies or similar technologies. You can typically manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.
We may use CourtReserve and similar third-party tools to support court reservations, memberships, event registration, scheduling, guest management, and related customer account services.
When you interact with CourtReserve or related systems, information such as your name, contact details, booking activity, membership details, and related account information may be collected and processed through those third-party platforms.
Your use of those services may also be subject to the privacy policy and terms of the applicable third-party provider. We encourage you to review those policies before submitting personal information.
We do not sell your personal information for money. We may share information in limited circumstances, including:
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
We take reasonable administrative, technical, and physical measures to help protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Our website is not intended to collect personal information directly from children under 13 without appropriate parental involvement. If you believe a child has provided personal information through our website without authorization, please contact us so we can review and remove the information as appropriate.
Depending on where you live, you may have rights regarding your personal information, which may include the right to:
To make a privacy-related request, please contact us using the contact information listed below.
Our website may contain links to third-party websites, social media platforms, apps, or services. We are not responsible for the privacy practices or content of those third parties. Your use of those services is subject to their own terms and policies.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the website after any changes means you accept the updated policy.
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:
Holey Ballz Indoor Pickleball & Events Center
190 Thomas Industry Way
Saint Augustine, FL 32095
Phone: (904) 481-0414
Email: info@holeyballz.com
This Privacy Policy is provided for general informational purposes and reflects our current business practices. While we strive to keep this policy accurate and up to date, Holey Ballz Indoor Pickleball & Events Center makes no representations or warranties regarding completeness or ongoing compliance with all applicable laws and regulations. Use of this website and services is at your own discretion.
This policy does not create any contractual or legal rights beyond those required by applicable law. We reserve the right to modify this Privacy Policy at any time without prior notice, and updates will be reflected by the “Last Updated” date above.
